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The piece also reported that law enforcement may be sent without the caller's consent, if deemed necessary.
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One creator quoted was Liz Winston, who, as noted in the piece, had not called 988 but warned against it because she had experienced being involuntarily detained and wanted others to know this could happen if they called 988. Pattani contacted creators of several popular posts about 988 on various platforms and interviewed those who responded. I approached this story as I do others: with an eagerness to learn from various perspectives and understand the research behind them."
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"As a mental health and addiction reporter, I navigate these concerns frequently. "This piece involves a lot of nuance and sensitivity," wrote Pattani, who is pursuing a master's degree in public health from Johns Hopkins University. Via email, she responded to our questions about her reporting and the piece's framing. We contacted KHN reporter Aneri Pattani, who wrote the story and was interviewed for the audio version. It looked into why some people posted on social media to discourage people from using 988, the nation's new suicide prevention crisis resource. This story is part of a partnership between NPR and Kaiser Health News (KHN). Bottom line and major concern is that the piece reads as a warning against reaching out for help during a crisis. I appreciate that your staff dug into the sources and presented various perspectives. Other times, people simply aren't safe, and citing one study that states involuntary hospitalization increases risk for suicide post-discharge is irresponsible. Upon further reading, seeing that the person's experience with the crisis hotline took place prior to 988 rollout and that the person may have in fact received the level of care that the crisis warranted, the tone of the article became more upsetting.Īs someone who has had to involuntarily hospitalize countless patients, I am hopeful that people will start to utilize these Living Room locations when possible. Read on to see our analysis of the story.Ĭontinued in a follow-up email: I found the headline dangerously misleading. That puts an extra layer of responsibility on journalists to make sure that when they address questionable information, or a remote possibility, they are as emphatic and clear as possible as they deliver accurate and contextual information. If people believe something is much more common than it actually is, does offering a more detailed explanation get news consumers closer to the truth? Or does focusing on the misconception cement the distortion in people's minds? This 2021 study concluded that the more often people hear information, even wrong or distorted information, the more likely they are to believe it is true. This is an important question for journalists as they figure out what to do with misinformation. We wanted to explore whether focusing on something that might happen rarely is responsible explanatory journalism, or a deterrent to those who want to call and seek help. We looked closely at the web story and talked to the journalist behind the report. The story addressed a question: Can a person who calls the hotline find themselves involuntarily committed to a treatment center or hospital? Between its health sections, Goats and Soda team and partnership with Kaiser Health News, NPR provides its audience with many opportunities to consume stories about mental health services and research.Īn audience member raised concerns recently about an August story intended to clarify information on the new 988 Suicide & Crisis Lifeline that has been floating around on social media. Among American newsrooms, NPR is a leader in covering mental health.